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Guides, how-tos and answers for everything Hubb, from your first login to fine-tuning your site.

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Manage your own domain? Please change one setting.

It keeps your website working. If Hubb manages your domain, there’s nothing to do. Had an email from us about this? It’s genuine.

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Everything in the knowledge base, organised the way Hubb is.

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New to Hubb? Start here

Short guides that take you from your welcome email to a live, personalised church website: getting started, web pages, events, admins, media and more.

View the getting started guides →

Technical & account

Technical and account help

Billing, email hosting and domains: the services around your site.

Billing & legal Email hosting Domains

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New and noteworthy

Fresh guides and updates from the support team.

Update your domain - Improving how your domain connects to Hubb

If you manage your own domain, please change your www record to a CNAME pointing to sites.hubb.digital. Here’s how, what to leave alone, and how to check that an email from us is genuine.

Make your web office safer

Multi-factor authentication, and why we recommend it

Push notifications and rich messages come to Broadcasts

When we launched Messaging, the goal was simple: to keep your whole church connected through the week, not just on Sundays. Now Hubb can do something new — deliver your message as a push notification straight to your members' phone.

Getting started with Messaging

This guide covers everything you need to start testing: getting the app on your phone, turning chat on for your groups, and what we’d love your feedback on.

Still stuck? We’re real people.

Raise a support ticket and our UK team will get back to you.

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