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Customer Support > Check-in > Check-in Global Settings

Check-in Global settings

Overrideable Settings

The first section includes settings that are overrideable. These settings will apply to every group and event on your site unless they are specifically overridden in the settings for that group or event.
 
  • Enable Check-in
This must be ticked for this event to appear on yoursite.com/checkin.
  • Check-in Profile
This is the profile that will be used for groups assigned to this event. If a specific value is set here, it will override any specifically set or inherited value in the check-in group’s settings. A specific value set here could be overridden by a specific value set for the group on the Check-in Groups tab of the event.
  • Automatically include event group in check-in
By default, the group in which the event was created will be used as the check-in group. You can also manually add additional check-in groups to an event. If you don't want the group in which the event was created to be used as one of the check-in groups for the event, untick this box.
  • Leader term
A leader at an event is a group Leader in the database. Here you can specify the term that will be used on their label e.g. Kids Team Leader, to match your standard terminology.
  • Kiosk background
This image is used as the background on your public check-in kiosks
  • Security mode
When registering a family with multiple children, you can choose to have either the same or a different security code printed on each child label. If the same security code is used for the whole family, only one set of guardian labels is printed and any guardian can collect any child. If different security codes are used for each child, specific matching guardian labels are also printed for each child.
  • Leader password
When a leader is assisting an attendee at a kiosk, they can use the password to perform admin functions such as re-printing labels, viewing the register of those checked-in or absent, or sending emergency SMS messages to guardians. A kiosk will always require a proper Hubb log-in to launch it, so this is just a secondary password to limit access to a few functions once the kiosk is launched. You can give it out to your helpers as you see fit.
  • Open time
When launching a kiosk, the list of check-ins shown only includes open ones by default. So set this to the earliest time you want to be able to launch a kiosk before people start arriving at the event.
  • Close time
The time that check-in will close for each check-in group relative to the event end time. When a check-in closes for a group, no one else will be able to check-in or out of that group at a kiosk, temporary users will be deleted, and the check-in close summary email will be sent.
 
Site-wide Settings
These are settings that apply to all Check-in groups across your entire site. These settings aren’t inherited and can’t be overridden at any other level. These settings are in Site Settings > Events  > Check-in Global Settings and right at the end of the page.
 
  • Label Logo
This is the logo used for any labels where the template specifies a logo. If no logo is specified here, a default Hubb logo will be used.
 
  • MADI custom user field
Choose the custom user field that is used to store Medical, Allergy & Dietary Information on your site. The field must be type Text (not Text Area).
 
  • Child Number custom user field
The primary purpose of this is to allow guardians to be anonymously called to attend to their children using, for example, the main event screens in your auditorium.

If this option is set to a numeric custom field, every child who is registered at a children’s group will be allocated the next available unique number in this custom field.

This number will be displayed on their child label, on the associated guardian label and will also be included in the guardian alert text message (which, if copied to your vision desk using the above new option, would give them the number to display on your auditorium screens).

Unless this number is changed by an administrator editing the custom field, once allocated automatically by Check-in, it will remain the same for a given child for all future Check-ins for this site.

The “next available number” allocated automatically includes filling in any gaps where e.g. children have been deleted from the system. So when a number becomes available, it will be re-used. This prevents the number getting larger than necessary, so they are easier to remember and continue to fit on fixed-width displays.

The custom field could be edited by an administrator to, for example, make all child numbers for a given family consecutive. However, care should be taken to avoid using duplicate numbers during manual editing.

On the guardian label, the child’s unique number has their age in brackets after it to differentiate between multiple guardian labels.

If security is set to “One security code for the whole family” and the family registers multiple children, the single guardian label that is printed will include all the children’s unique numbers (and their ages).
 
  • Group to store one-off guests
During registration, guests can tick the "We're only here as one off visitors" checkbox. If they do then their associated database profiles are deleted when the check-in closes. If you'd prefer to keep the profiles a bit longer, you can select a group here. When the check-in is closed, any one-off guest profiles that would have been deleted are instead moved into this group.